Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, the art must be undamaged and in the same condition that you received it. It must also be in the original packaging.
Ship art to Ferrari Gallery, 1605 Dragon Street, Dallas, Texas 75207 or you may return the art in person to the gallery. Art must be received undamaged by the shipper to receive a refund.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org
To return your art, you should ship your art to: 1605 Dragon Street Dallas Texas US 75207
Please include the shipping invoice with your name, address, e-mail and phone number. We can help you arrange the return shipping by contacing email@example.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
You are responsible for using a trackable shipping service and purchasing shipping insurance. We can help you with the return shipping process by contacting us at 214-258-5163 or by e-mail firstname.lastname@example.org.